Customer Service Executive in Singapore Full Time

• 5 days work week (8.30am – 6pm)
• Location: Jurong West (Nearest MRT: PIoneer)
• Salary up to $2300
• Industry: Leading distributor of home appliances in Singapore

Job Description:

• Provide general administration support where applicable.
• Handle customer’s enquires, including resolving issues and customers feedback
• Liaise with internal staff and external parties through phone calls and emails.Prepare & Generate weekly and monthly service report.
• To attend walk in, call-in or email enquiry on products.
• Provide general administrative support.
• Handle customer’s enquires, including resolving issues and customer feedbacks.
• Liaise with suppliers and authority officers on products matters.
• Prepare and generate daily/ monthly service reports.
• Handle and resolve customer enquiries over the phone
• Good follow up with customer feedback
• Update data into the system
• Admin duties

Requirement:

• Possess at least ‘O’,‘N’ level & ITE or equivalent relevant work experience.
• At least 1 year working experience in related environment.
• Proficient in MS Office Applications & ERP system.
• Call-centre /customer service experience will be an added advantage.
• Good communication skills & telephone techniques.
• Good spoken & written in English & Mandarin (liaise with Chinese customers).

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following information : 

• Personal Particulars (with short residence address)
• Education
• Work experiences( period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R2199458