Hiring Now: Customer Service Executive - Semicon Inds - MNC | Central
Location: Kallang
Industry: Administrative Assistants (Administration & Office Support).
Employment Type: Full-Time.
Salary: up to $4,500/month (based on relevant experience).
Benefits: AWS and yearly variable bonus.
Work Hours: Mon – Fri (8.30am – 5.30pm).
Other Info:
- No quota for work pass.
- Only shortlisted candidates will be notified.
Key Responsibilities
Order entry into ERP system for customers’ purchase order sales/service orders.
Transact, monitor and tracks customer order changes and requirements to the specific order(s).
Work with Logistics / Customer Operations Team for shipping and distribution of parts to fulfill customers’ orders.
Ensure timely invoicing to customer in compliance to IncoTerms and Payment Terms.
Ensure wholesome and complete order history in compliance to audit and filing retrieval.
Act as a liaison between Operations and Customers to determine and shipping requirements.
Support and participate in all Corporate projects.
Support Customer Service Manager in achieving sales targets by managing revenue risks and delivery risks.
Create work instructions and procedural documentation for all order to cash processes where applicable for the sales organisation.
Any other duties as required on project or necessity basis from superior.
Job Requirements
- Diploma/Bachelor Degree in Business Administration/ Marketing/Supply Chain or relevant course of studies.
- Minimum 8 years of experience in operational multi-functional process environment.
- Proficient in Chinese to effectively communicate with Chinese-speaking clients.
- With relevant working experience in Semicon industry.
- With program/project management background.
- Good working knowledge and understanding of ERP systems and their use in a global manufacturing environment.
- Proficiency in Microsoft Office, including Outlook, Word and Excel. Powerpoint and Access knowledge is an advantage (Include Powerpoint and Access for Administrator).
- Must be proficient in intermediate level of Excel.
- Good written and oral communication skills.
- Team player with good problem solving ability.
How to Apply?
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