Hiring Now: Customer Service & Permit Declarant Officer | West
Location: West Region.
Industry: Import/Export & Customs (Manufacturing, Transport & Logistics)
Employment Type: Full-Time.
Salary: up to $3,500 per month (commensurate with experience).
Working Hours: Mon to Fri, 8am – 5pm. Alternate Sat, 8am – 12pm.
Other Info:
- No quota for work pass.
- Only shortlisted candidates will be notified.
Key Responsibilities
Assist in daily service operations to enhance standards, inventory management, customer service, quality, and efficiency.
Support customer service and inventory control to ensure prompt, high-quality delivery, with swift rectification of any deficiencies.
Apply best practices in service standards, operations, inventory control, and customer service for maximum efficiency.
Maintain customer files with quotations, prepare internal approval forms, and manage related documentation.
Monitor shipping status and liaise with hauliers and shipping companies to ensure timely import/export of containers.
Ensure correct Harmonised Tariff Schedule (HTS) classification for permit declarations.
Prepare accurate Customs/Tradenet permits and secure clearance for import, export, and duty payment.
Liaise with Customs on discrepancies and queries, including TradeFirst renewal processes.
Close job files promptly and confirm Customs duties payment with customers.
Generate inventory reports and issue invoices monthly or as required.
Continuously improve operational services and adopt professional development practices.
Review and propose process corrections when necessary, and periodically evaluate performance.
Maintain harmonious relations with other divisions/departments.
Be self-motivated to enhance productivity and perform tasks assigned by management.
Job Requirements
- Diploma in Logistics or equivalent (minimum).
- 3–5 years of relevant experience in warehouse/logistics preferred.
- Experience in Licensed Warehouse environments and Customs compliance, including permit declaration.
- Proficiency in Microsoft Office applications.
- Strong organizational skills, attention to detail, and ability to work independently.
How to Apply?
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